Privacy & Security Policy
All services provided through www.cosypals.com are operated by EKIM ECOM LTD, trading as CosyPals.
CosyPals may collect personal information necessary for the operation of the store, including name, surname, telephone number, billing and delivery address, email address, order information and technical information such as IP address.
This information may be used to process orders and payments, arrange delivery, provide customer service, prevent fraud, resolve problems, comply with legal obligations and, where permitted, provide information about campaigns, promotions and new products.
Personal information will not be disclosed to third parties except where necessary to provide our services, process payments, fulfil or deliver orders, operate the website, comply with legal requirements or protect our legitimate rights. Where required by UK data protection law, appropriate safeguards will be used.
Customers may contact us at ecomekim@gmail.com regarding their personal information or privacy rights. Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected and to meet applicable legal, tax and accounting requirements.
Payment Card Security
Payments are made using the payment methods displayed at checkout. Payment information is processed through secure payment systems. CosyPals does not intend to store customers’ full payment-card numbers or card security codes on its own systems.
Customers should never send credit card numbers, card security codes or account passwords to CosyPals by email.
Cookies
www.cosypals.com may use cookies and similar technologies to operate the website, remember preferences, understand website usage and support advertising or analytics. Where UK law requires consent for non-essential cookies, such cookies will be used in accordance with the choices made through the website’s cookie controls.
Third-Party Websites
Our website may contain links to third-party websites. CosyPals is not responsible for the content or privacy practices of independent third-party websites.
Changes
CosyPals may update this Privacy & Security Policy from time to time. The current version will be published on www.cosypals.com.